DuneGate Desert Logistics L.L.C. (“Company”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dunegate-logistics.ae (the “Site”) and use our logistics services. Please read this policy carefully. By using the Site, you agree to the practices described in this policy.
We collect information you voluntarily provide to us, as well as data automatically collected when you interact with our Site.
We use the information we collect for the following purposes:
🔒 Note: We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
We may share your information in the following circumstances:
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retention to comply with customs, tax, or shipping record-keeping obligations.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise these rights, please contact us at contact@dunegate-logistics.ae.
We use cookies and similar technologies (e.g., web beacons, pixels) to improve functionality, analyse site traffic, and personalise content. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings; however, disabling certain cookies may affect the functionality of the Site.
Types of cookies we use:
Our Site may contain links to third-party websites, including shipping partners, payment gateways, or social media platforms. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party websites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
DuneGate Desert Logistics L.L.C. is based in the United Arab Emirates. If you are accessing our Site from outside the U.A.E., your information may be transferred to, stored, and processed in the U.S. or other countries where we or our service partners operate. By using our services, you consent to this transfer.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
| Category | What we collect | Purpose |
|---|---|---|
| Contact Info | Name, email, phone, address | Service delivery, communication |
| Shipment Data | Cargo details, origin/destination | Quoting, customs, tracking |
| Usage Data | IP, browser, pages visited | Analytics, site optimisation |
| Payment Info | Processed by third-party gateways | Transaction processing |